FAQ

General

Our Bags

Do you manufacture the bags?

Will my laptop fit in the bag?

Are your leather genuine?

Are your leather bags waterproof?

Why is the color of the bag somewhat different from the color in the pictures?

Why is there smell on my leather bag when I unpacked it?

Shipping

Countries we ship to

Do you ship to my country?

Can you ship to me faster?

Shipping Times

How long does it take to ship my order?

When will I get my bag?

Are there additional fees for international orders?

Return Policy

Can I Return an Item?

Returns

Exchanges

Where do I send my returned item?

Refunds (if applicable)

Warranty

Warranty Policy

Quality assurance

Part of my bag is broken, what can I do?